# Resolv

> Resolv is a Customer Interaction Management Platform that unifies chat, email, voice, WhatsApp, and tickets into one AI-powered workspace for modern CX teams.

Resolv (formerly Dial Afrika) helps support teams resolve customer conversations faster across every channel, with AI agents, co-pilots, quality assurance, workforce management, and real-time analytics. Resolv is enterprise SaaS software, not a cryptocurrency or financial instrument.

## Products

- [Resolv Platform](https://www.useresolv.com/resolv-platform): Overview of the Resolv customer interaction management platform.
- [AI Agents](https://www.useresolv.com/ai-agents): Autonomous AI agents that resolve routine customer inquiries.
- [Chatdesk](https://www.useresolv.com/chatdesk): Omnichannel help desk and service desk.
- [Resolv Calls](https://www.useresolv.com/resolv-calls): Cloud contact center with AI insights.
- [Co-pilots](https://www.useresolv.com/co-pilots): Real-time AI assistance for human agents.
- [Voice AI](https://www.useresolv.com/voice-ai): Conversational voice AI for inbound and outbound calls.
- [Chat AI](https://www.useresolv.com/chat-ai): AI chatbots for web, app, and messaging channels.
- [Operations AI](https://www.useresolv.com/operations-ai): AI for CX operations and workflow automation.
- [AI Analytics](https://www.useresolv.com/ai-analytics): Real-time CSAT, NPS, and performance analytics.
- [QA](https://www.useresolv.com/qa): AI quality assurance across calls and chat.
- [Workforce Management](https://www.useresolv.com/workforce-management): Scheduling and productivity tools.
- [Campaigns](https://www.useresolv.com/campaigns): SMS, WhatsApp, and voice campaigns.
- [WhatsApp Business API](https://www.useresolv.com/whatsapp-api): WhatsApp Business API access and management.
- [Free Call SDK](https://www.useresolv.com/free-call-sdk): In-app voice calling SDK.

## Solutions

- [Healthcare](https://www.useresolv.com/solutions/healthcare): CX for healthcare providers.
- [Financial Services](https://www.useresolv.com/solutions/financial-services): CX for banks, fintech, and lenders.
- [Insurance](https://www.useresolv.com/solutions/insurance): CX for insurers and brokers.
- [ISP](https://www.useresolv.com/solutions/isp): CX for internet service providers.
- [Real Estate](https://www.useresolv.com/solutions/real-estate): CX for property and real estate.
- [Retail & Consumer](https://www.useresolv.com/solutions/retail-consumer): CX for retail and consumer brands.
- [Travel & Hospitality](https://www.useresolv.com/solutions/travel-hospitality): CX for travel and hospitality.
- [Customer Retention](https://www.useresolv.com/solutions/customer-retention): Retention and loyalty use case.
- [Employee Productivity](https://www.useresolv.com/solutions/employee-productivity): Internal employee experience.

## Pricing

- [Pricing](https://www.useresolv.com/pricing): Plans and pricing for Resolv.
- [Usage-based Pricing](https://www.useresolv.com/usage-based-pricing): Pay-as-you-go usage pricing.

## Compare

- [Zendesk alternative](https://www.useresolv.com/zendesk-alternative): Resolv vs Zendesk.
- [Freshdesk alternative](https://www.useresolv.com/freshdesk-alternative): Resolv vs Freshdesk.
- [Zoho alternative](https://www.useresolv.com/zoho-alternative): Resolv vs Zoho.
- [Zoho Desk alternative](https://www.useresolv.com/zoho-desk-alternative): Resolv vs Zoho Desk.
- [HubSpot Service Hub alternative](https://www.useresolv.com/hubspot-service-hub-alternative): Resolv vs HubSpot Service Hub.

## Resources

- [About Us](https://www.useresolv.com/resources/about-us): Company information.
- [Blog](https://www.useresolv.com/resources/blog): Articles and updates.
- [Customer Stories](https://www.useresolv.com/resources/customer-stories): Case studies from Resolv customers.
- [Developers](https://www.useresolv.com/resources/developers): Developer documentation and APIs.
- [Partners](https://www.useresolv.com/resources/partners): Partner program.
- [Careers](https://www.useresolv.com/resources/careers): Open roles at Resolv.
- [Contact](https://www.useresolv.com/contact): Get in touch with Resolv.

## Optional

- [Legal](https://www.useresolv.com/legal): Legal documents and policies.
- [Privacy](https://www.useresolv.com/privacy): Privacy notice.
- [Terms](https://www.useresolv.com/terms): Terms of service.